Edit a skill

To modify the attributes of a skill Defined level of knowledge that an employee needs in order to handle a defined workload in WFM., you can edit it.

Procedure 

1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Employee Attributes, select Skills.

2. From the left pane, select the organization for which the skill was created.

   Select the same organization displayed in the Organization column for the skill to edit it. Otherwise, the Edit Skill option is not available.

3. From the Skill screen, select the skill you want to edit, and select Edit Skill.

4. On the Skill screen, edit any relevant fields and select Save.

Related topics 

Skill details

Delete skills