Project work rules
Project Instance of the Speech and Text Analytics application that supports a different language or Line of Business (LOB). work rules Rules in WFM that determine how employees are scheduled, and reflect both the needs of the organization and the individual employees. are used when you have flexibility about when the work is done and who does the work. In this way, they are similar to flexible shift Work period in WFM that has a definite length. events.
An employee works on filing every Monday from 9:00 AM to 5:00 PM. Create a shift that includes the filing activity Core component of both schedules and time records in Workforce Management (WFM). When an employee performs any kind of work, activities specify the scheduled work and capture employee adherence to their schedule., rather than creating a project work rule for this purpose.
Other employees do filing work between 0-2 hours every day. Therefore, create project work rules for this work.
What do project rules define?
Project rules specify:
- Time frame in which work can be done each day of the week
- Length of time for a segment of work
- Maximum number of employees that can be assigned to work on the segment simultaneously
- Maximum count for day and week per employee