No. You can have one organization with all of your employees in it.

No. You can have all of your employees on the same floor and break them out into different divisions or units. It depends on how you want to manage your employees.

No. The Maximum consecutive working days to schedule parameter specifies the number of days in a row that employees can ever be scheduled, even across week boundaries.

This parameter is different than consecutive shift Work period in WFM that has a definite length. assignments. This parameter defines the total number of back-to-back days scheduled for employees, regardless of the shifts they are assigned. The consecutive shift assignment rules are defined for each shift, and specify how many days in a row a particular shift may be assigned to an employee.

Yes. When you create the organization, you specify the start day by the parameter, Week Start Day. Anything related to days of the week will automatically adjust to show that start day as the first day. For example, if you set your start day to be Wednesday, then the hours of operation and all of the calendars will put Wednesday at the head of the list.

In campaign mode Mode of working in WFM where you work on schedules for a specific campaign and scheduling period., you can toggle between viewing schedule data in user or campaign Collection of scheduling periods in WFM, which are defined time periods where specific employees target specific workloads. time zone on the calendar. By default, when viewing the schedule in campaign mode, you view the schedule in the campaign time zone.

To see all schedule data in the time zone of the logged in user, from View, select User time zone. User time zone is defined by the Time Zone setting under My Preferences, General, and the Regional Settings section. When user time zone is selected, the schedule data is displayed in the user time Time axis in the system (also known as system time), where users can view time stamps automatically adjusted according to their own time zone and daylight saving time shifts, regardless of where the operation took place. zone, but the campaign nominal dates and times still appear as the headers and groupings on the calendar.

If no campaign is selected, the schedule is only displayed in user time zone. There is no option to select user time zone and to view both user and campaign time zones on the calendar.

Yes.

Yes. Simply add the organization in the Organization field under Campaigns, Settings, and verify that the Hours of Operation are correct for the full range of times you are open. The system takes care of the rest.

You set the time zone for an organization when it is created. Go to Organization Management. Under Hierarchies, select Organization Settings. Under Create Organization, set the time zone in the Time Zone setting. Once this is set, it cannot be changed, which is why it appears only as a fixed text string under the General Settings section in Forecasting and Scheduling, Campaigns, and Settings.

Go to Organization Management. Under Hierarchies, select Organization Settings. Under the Days and Hours of Operations section, select the Is 24 Hour parameter. Your start and stop times are set based on the Day Boundary parameter you defined when you created the organization.