Set preferences for OT and VTO for each employee
Optionally, you can set employee preferences for assigning OT and VTO options. For example, an employee prefers to work overtime before their regular shift Work period in WFM that has a definite length., but not after it.
Set the preferences for specific employees, and the scheduling engine sets priorities on the preferences when generating the schedule.
OT and VTO assigned to employees based on preferences and rank (seniority)
When preferences are used, overtime and voluntary time off are assigned to employees based on their preferences and their rank (or seniority), using the following hierarchy:
-
OT and VTO are first assigned to employees who prefer them and have a high rank.
-
OT and VTO are assigned to employees who prefer them and have a lower rank.
-
OT and VTO are then assigned to employees who have indicated no preference toward either.
-
If OT and VTO are still needed, they are assigned to employees who do not prefer them and have a lower rank.
-
If OT and VTO are still needed, they are assigned to employees who do not prefer them and have a higher rank.
Employees who do not prefer them can still be assigned them (although it is less likely for high-ranked employees).
Before you begin
Assign work patterns with OT and VTO options to employees
Procedure
-
Go to User Management. Under Employees, select Schedule Preferences.
-
From the left pane, select one or more employees for which you want to set preferences.
-
For Over Time and Voluntary Time Off Preference, select No Preference, Prefer, or Do not prefer for the following:
-
Over Time Before Shift
-
Over Time After Shift
-
Voluntary Time Off at Shift Start
-
Voluntary Time Off at Shift End
-
-
Select Save.
What to do next