Change the WebLogic Admin Account Password (Windows Authentication)

Perform this manual procedure to change only the WebLogic Admin Account password.

Perform this procedure before changing the WebLogic Admin Account password in the Windows domain.

Before you begin

Back up the Files Needed to Restore the Existing Account or Password

Procedure

On the Application Server, access the WebLogic administration console using the following URL:

http://localhost:7001/console
Sign in to the console using the existing WebLogic Admin Account credentials.

The user name and password you use to log into the Weblogic Server Administration Console are the same account name and password that are specified on Framework Applications Server role in the Data Center that provides the system’s core applications. It is a mandatory server role in the system and required for all packages. server role Entity that contains a logical, predefined set of components (system software or certified third-party software) deployed in the Data Center and Site Zones that provide specific functionality for the system. Settings page.

To view this username and password, select System Administration > Enterprise > Settings and select the Framework Applications server role in the Installations pane. The account name and password appear under the Server Access settings.
Under Domain Structure (left pane), select Security Realms.
In the Realms table, click on BPDBRealm.
Click the Providers tab.
In the Authentication Providers table, click the name of the Active Directory One of the main user authentication methods supported in the system, allowing customers to leverage Windows Authentication as the authentication mechanism in the system. provider. (The Description column for this provider states Provider that performs LDAP authentication.)
Click the Provider Specific tab.
Under Change Center (left pane), click Lock & Edit.
In the Connection section, complete these fields:
- Credential text box - Type the new password for the account.
- Confirm Credential text box - Type the new password for the account again.
Click Save.

When the update is successful, the message “Settings updated successfully” appears under the Messages setting in the right pane.

If you have an application server cluster, repeat all steps of this procedure from the beginning of this procedure to this step on each application server in the cluster before continuing to the next step.
Under Change Center (left pane), click Activate Changes.

When the activation is successful, the message “All changes have been activated. No restarts are necessary.” appears under the Messages heading in the right pane.

At this point, it is possible for the WebLogic admin user to be locked out of the WFO application. If this occurs, just continue with this procedure. This problem is resolved in the next step.
An Active Directory administrator must perform this procedure in Active Directory.

Reset the WebLogic admin user password to the new value in Active Directory > Users & Computers.
1. Right click on the user object and click Reset Password.
2. In the New password field, enter the new password.
3. In the Confirm password field, enter the new password again.
4. Make sure the Unlock the user’s account check box is selected.
5. Click OK.
Access the enterprise portal Home page or main UI access point for all WFO applications. with a web browser, and verify that you can log in using any Windows domain account that was previously used to access the portal.

If you cannot log in, a mistake has occurred somewhere in this procedure. You must repeat this procedure from the beginning to reset the password.
Use a text editor to update the boot.properties file on the application server.
1. Use Notepad or a similar text editor to open the boot.properties file on the application server at the location below:
  
  %VERINT_WEBLOGIC_DOMAIN_HOME%servers\ProductionServer\security
2. For the password= parameter, type the new password (to replace the existing password value).
3. Save the boot.properties file and close the text editor.
  
  The clear text password is encrypted after you restart the WFO_ProductionDomain_ProductionServer service in the next step.
4. Restart the WFO_ProductionDomain_ProductionServer Windows service from the Services window on the server on which you have edited the boot.properties file.
  
  If the WFO_ProductionDomain_ProductionServer service fails to start, or stops unexpectedly verify, the password is entered correctly in the boot.properties file.
5. If you have an application server cluster, repeat this step on every server in the cluster before continuing to the next step.
From the enterprise portal, select System Management Module that allows performing suite-wide system management activities from a single, Web-based application, the Enterprise Manager. > Enterprise > Settings.
Under Installations (left pane), open the Framework Applications server role.
In the Framework Applications server role settings, update this field:
- Administrator Account Password - Enter the new password for the WebLogic Admin Account here. (Click the icon to the right of the text box to set and confirm the password.)
Wait for the Pending Messages icon to disappear from the top of the screen before continuing to the next step.
Verify that the CMA distribution has completed successfully for the application servers.
1. Open the Enterprise Manager Agent Web application installed on every system server that communicates with the Enterprise Manager regarding any configuration changes or alarm messages for the relevant server. (EMA) application on the application server.
2. To open the EMA, enter this URL in the web browser: http://hostname/EMA, where hostname is the host name of the application server.
3. Select Status > System Monitor.
4. In the Status Messages section, look for a message stating: CMA Distribution: complete successfully on date_and_time
Check the Alarm Dashboard for an alarm indicating that it is necessary to restart the WFO service.
1. From the enterprise portal, select System Monitoring > System Monitor > Alarm Dashboard.
2. In the Alarm Dashboard, look for an alarm named Service restart required that is active on an application server for which you have changed the WebLogic Admin Account password.
  
  If you have multiple application servers, you should see one alarm for each application server.
  
  The alarm indicates that it is necessary to restart the WFO_ProductionDomain_ProductionServer service. (The alarm Details pane for an alarm indicates the specific service that must be restarted.)
3. When you see this alarm for an application sever, restart the WFO_ProductionDomain_ProductionServer service on that application server and then acknowledge the alarm.
  
  If the Framework Applications plugin fails, check the pluginerror.log file. This log file is located at <install_directory>\Software\UCMServices\Plugins\Databases\FrameworkApplications.