About the Gadget List page

Use this page to

  • locate an existing gadget for viewing, editing, or deleting, and

  • access the gadget form for creating a new gadget.

The left pane lists the available organizations. Gadgets are organized by organization.

The first organization is the root organization. It is always listed first regardless of the name. Underneath the root organization, sub-organizations are listed in a hierarchy or tree structure. All sub-organizations are listed in alphabetical order within their branch.

The right pane lists the gadgets for the selected organization.

The following table describes the columns displayed on the right pane.

Column

Description

Gadgets

Gadget name.

Gadget Description

Gadget description.

Type

Type of gadget (example, Scorecards Product that assists agents, supervisors and all contact center employees to focus on critical aspects of their performance and identify opportunities for improvement. KPI).

Assigned Roles

Roles assigned to the gadget.

Owner

Organization that created the gadget.