Export skills
Export all skills from the WFO system to an external file.
If you want to store data on your hard drive, or want to make multiple updates using a data file, you can export skills. Once you make your updates, import them back into the system.
Procedure
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Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Employee Attributes, select Skills.
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Select Export Skills.
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In the Delimiter field, select one of the following as the field delimiter (separator) used in the file:
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Tab
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Comma
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Semicolon
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Select the organizations from which you want to export skills, and select Export.
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From the Save drop-down list, select Save as.
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Type a name for the file (such as Skills) and save the file with a .txt file name extension in a specified location.
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Select Save and Open.
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From the Export Skills screen, select Done.