Export skills

Export all skills from the WFO system to an external file.

If you want to store data on your hard drive, or want to make multiple updates using a data file, you can export skills. Once you make your updates, import them back into the system.

Procedure 

  1. Go to Organization Management Module in WFO that allows administrators to set up different hierarchies to manage users from a single, unified, Web interface.. Under Employee Attributes, select Skills.

  2. Select Export Skills.

  3. In the Delimiter field, select one of the following as the field delimiter (separator) used in the file:

    • Tab

    • Comma

    • Semicolon

  4. Select the organizations from which you want to export skills, and select Export.

  5. From the Save drop-down list, select Save as.

  6. Type a name for the file (such as Skills) and save the file with a .txt file name extension in a specified location.

  7. Select Save and Open.

  8. From the Export Skills screen, select Done.

File setup screen for imports and exports

Import skills