Shift swap request details
Use this window to view details of a selected shift Work period in WFM that has a definite length. swap request.
Description
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Request Summary section: Lists the employees' shifts to be swapped. Shift information includes shift date and time, primary skill Defined level of knowledge that an employee needs in order to handle a defined workload in WFM., and type. It also contains information regarding the expiration of the request.
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Alerts section: Displays the icons and a description for any failed validations.
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History and status information: Contains the modification history (audit trail Mechanism that provides a record of the actions performed in the WFO applications.) and status of the requests.