Time-off request details

Use this window to view details of a selected time-off request.

Description

Request Summary section: Displays information such as the Employee Name, Time Off Type, and Time Off Hours.
Alerts section: Displays the icons and a description for any failed validations.
Time Off Choice(s) section: Displays Time Off Choice(s) information associated with the Time Off Request, such as choice ranking Rating of a specific interaction in the search results in Speech Analytics, which is determined by the number of instances of the search term within the interaction, and the interaction’s individual score., dates, total duration, number of hours debited against time off, and choice alerts.

Each possible choice for a time off request is validated independently. For each failed validation, this area shows the icon and description of the validation, similar to that described in the previous section on the alerts information.
History and status information: Contains the modification history (audit trail Mechanism that provides a record of the actions performed in the WFO applications.) and status of the request.